NFR (Non-Financial Risk) Metrics Reporting and Quality Assurance

NFR (Non-Financial Risk) Metrics Reporting and Quality Assurance

Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.

We Offer
A department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global Conduct and Ethics Standards

Non-Financial Risk (NFR) proactively identifies, assesses and monitors non-financial risks Firm-wide. In applying our NFR capabilities we maintain alignment with the Firm’s strategy, a clear understanding of business needs and objectives, and a holistic view on Global and Divisional operational and compliance risks. We provide 2nd line of defense oversight for Firmwide operational risks and for thematic Technology, Cyber, and Third Party risks.

Our Global Practices group provides consistent Firm-wide incident response; structures and conducts the Firm’s global read across capability utilizing a common framework, taxonomy, and controls oversight; and proactively monitors efficiency of the Firm’s compliance and operational risk control landscape.


  • Develop and produce metrics and management reporting in support of various NFR programs including Compliance Risk Assessment (CRA), Monitoring & Testing (M&T), and Targeted Reviews
  • Conduct periodic meetings to review metrics results and act as program SME regarding reviews/inquiries from internal partners
  • Manage collection and development of reporting in response to requests from external parties such as Internal Audit and regulators
  • Provide guidance on available resources for partners to obtain self-service data where appropriate
  • Manage ongoing Quality Reviews in support of the NFR Quality Assurance program by providing independent review and challenge of 2LoD monitoring and testing, issues management, incidents management, and other risk areas
  • Communicate testing and QA results to relevant partners in a clear and logical manner; present findings to management including FRCOs and CCOs at the right level of detail
  • Develop and execute targeted and ad hoc initiatives in support of strategic program evolution, with elements of project and change management, including defining objectives, achievements, and timelines, and owning communication, coordination, and progress and results reporting
  • As a key person you will be one of our subject matter specialist responsible for adhering to reporting process steps and delivery timelines and coordinating communications and meetings to ensure consistency, timeliness, and accuracy of reporting deliverables with respective teams, Senior Management and also with internal clients
  • Build and maintain positive relationships with collaborators across the Bank

Credit Suisse maintains a Working Flexibility Policy, subject to the terms as set forth in the Credit Suisse United States Employment Handbook.

You Offer

  • Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work. This should be further elaborated on in your application.
  • Possess a Bachelor’s Degree
  • JD/MBA preferred but not required
  • 5+ years of compliance, regulatory, or audit experience is a plus!
  • Hardworking, result oriented and positive approach to challenges
  • Demonstrated accountability for any processes or projects and actively balances priorities
  • Outstanding written, verbal communication and platform presentation skills
  • Proven analytical and project management skills
  • Attention to detail, problem solving skills and well-organized
  • Ambitious with ability to exercise good judgment and realize own limitations and knows to raise appropriately
  • High ethical and control standards, commensurate with working in a critical control function
  • Proactive and be a solid communicator within a hierarchical structure
  • Ability to learn and willingness to undergo on-the-job as well as more formal training for career development
  • Excellent team-player who regularly engages in knowledge share

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. Credit Suisse complies with applicable federal, state, and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Subject to applicable law and regulatory requirements, Credit Suisse complies with state and local laws regarding considering for employment qualified individuals with criminal histories.

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